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Lou –
UPDATE! Customer service has been absolutely amazing! They truly care about customer satisfaction and go above and beyond to address any issues! I was contacted directly by the company after my initial review and they were very kind, understanding and gracious in making efforts to ensure I was a satisfied customer. It speaks volumes about a company who values its customers to this level! Full shine is 100% deserving of 5 STARS! ✨✨✨✨✨ I will be reordering in the future and giving the products another try!At first, they were wonderful! I ordered an 18” weft and had it installed. They were super soft and beautiful after installation. I’ve had them in almost two weeks and only washed once. I use professional salon grade products when washing. After the wash, the hair went from amazing to poor. I was so disappointed because they were so perfect upon installation. It lost all shine and became extremely frizzy. I am having to use a heat protectant everyday and curling the hair to try and make it look decent or wear it up. The shedding has been absolutely terrible. The weft has thinned and become stringy from all the lost hair. I’m going to have to have them removed after only a couple weeks of wear. I’m afraid to wash them a second time and the issues worsen even more. I have worn extensions for years, and this is the first time I’ve experienced any of these issues. To be fair, it’s also the first time I’ve tried this brand. I wanted to love them because of how pretty and soft they were upon receiving, but my experience after the first and only wash hasn’t been positive.
candice –
such beautiful hair, has a amazing length and thickness to it. beautiful color very nice moisture and natural. gets tangles out very nicely without felling like hair gonna break. very durable.
Dave M. Hill –
As soon as they are put in they look fabulous on day one, although they did not match the color in the photos and were much lighter so it looked a little Ombre, but after one wash they are very frizzy and feel like a completely different texture. These are not remy hair which is important to get a glossy finish. I have had them in for three weeks now and cannot wait to remove them!!! It was a waste of money to get them put in from a stylist. They also have a weird smell that does not wash away.After one wash the hair was bushy and uncontrollable so the only way for them to look decent is to add some heat protection and straighten or curl them. Otherwise, if you do not, after blow drying it looks like a bush.After one week, the hair started coming out and losing lots of hairAfter two weeks, the color faded into a muddy blondish-brown and looks pretty bad in my brown hair. Every end is split. They also get matted down and do not hold curl. They feel stiff and bristle-like like animal hair texture. (think Yak hair for example)Overall, do not waste your money on these extensions. Not only is it a waste for the product, but you will also have the fee for the hairdresser to put this disaster of a product in your hair.**EDIT**I changed my review to 5 stars because they have very good customer service and they gave me a refund for my troubles
Mama of twins –
My hairdresser sent me the link to these and she put them in for me. They matched my highlighted hair perfectly! I’m in perimenopause and have lost so much hair in the last nine months. She recommended I get extensions. I wish I had got them sooner! I’ve had so many compliments on them and so many people say I look younger but can’t put their finger on what’s different about me. They’re really beautiful and they blend in with my hair so well. One downside, though is they itch really bad sometimes
Mom2NKJ –
I originally ordered a color that wasn’t a match. I contacted Suki through customer service directly. She spent a week of email correspondence with me, including exchanging photos for color matching. I placed a 2nd order for the color suggested and it with was SPOT ON! They provided free return shipping and refunded my original order in a very timely matter! The stylist I used wanted to charge me $1800 for 300g of human hair. I got it here for $244! My stylist was amazed at the quality. I will definitely be a return customer!!
Jess may –
Good product, good customer service. Arrived fast
SaraSara –
I usually spend a good $600-800 on extensions, but I decided to try these out for the summer. So far, the quality is actually amazing and the hair looks and feels exactly like my own and blends perfectly. I did IBE and was impressed by how flat the hair laid on my head. Thickness is not too bad either. It’s not super thick but also not super thin.
RobinRobin –
I bought 2 packs. The hair was great when I first put it in. After one wash it became very frizzy, turns into a rats nest so easily, has already shed a ton and lost a lot of density, and will not hold a curl at all. I’m at the point where I cannot even wear my hair down because it looks so bad. They have shed so much the ends are stringy and you can tell where my real hair end and where the extensions continue. I’ve had these in for about 2 weeks. I’ve worn extensions for over 2 years and have never had this problem. I really wanted to love this hair but I cannot wait to get them out.EDIT: I reached out to customer service and they were amazing!!! They were very apologetic and helped me resolve my issues! Highly recommend!! Because of this I am rating 5 stars and would rate 1000 stars if I could!!
Brandon postell –
(EDITING AGAIN) Just got a new set in, and again they are to my expectations. They didn’t shed at all during putting them in, they were soft and straightened really well! I did put about a teaspoon of purple shampoo to a sink of water and let them tone for about two minutes and they’re a perfect color! Each time I purchase extensions from Amazon it’s usually full shine. Usually because their price is priced really well for their quality of extensions. And If the hair isn’t up to my expectations they will absolutely go way out of their way to make it right. 9/10 times they’re going to send you great hair. And that 1 time I’m telling you if you just reach out to them, they will fix the mistake and are so sweet about it. Sometimes they can’t help what their hair goes through when getting shipped to different warehouses, so you do have a small chance of it being messed up upon delivery. I wasn’t the happiest with the last set I bought from them, (it was a new kind I hadn’t tried) and for months they’ve been reaching out to see how I felt about them, when I told them the truth they were fast to fix it. I mean within a night they had it fixed and taken care of. Will continue purchasing from them!
Danchezwifey –
Update:I have received a replacement. The quality level looks great, the customer service was amazing. They really want to ensure the customer is happy. The quality of this product looks better than the last set (still arrived in orange box) but appeared to be higher quality and more polished. I will update at 3 weeks to ensure the product quality control issues have been resolved. As of now, I am pleased.I have used this brand for over a year now and this last batch of hair I ordered was very poor quality. Within 3 weeks of wearing the hair with my normal hair routine (high quality shampoo/conditioner/professional maintenance) it is so tangled all the time. I have a hard time even brushing it out after showering. It takes me twice as long to do my hair because of this. Disappointed. It did come in a different box this time (orange) not sure if that is an indication that the company has made changes? All I know is this is not the same quality I have been receiving at all.
tlovertonet –
Interesting blog! Is your theme custom made or did you download it from somewhere? A theme like yours with a few simple adjustements would really make my blog shine. Please let me know where you got your design. Bless you